Consumer FAQs

Get answers to common questions consumers ask

Ezra Nuval avatar Mauritz avatar
27 articles in this collection
Written by Ezra Nuval and Mauritz
Cashback

When will my pending Cashback become approved?

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Written by Mauritz
Updated over a week ago

How is Cashback calculated?

Cashback Calculation
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Written by Mauritz
Updated over a week ago

Withdrawing my Cashback

Will my Cashback expire?
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Written by Mauritz
Updated over a week ago

I did not receive my withdrawal. What do I do?

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Written by Mauritz
Updated over a week ago

How long does it take for the withdrawal to be credited?

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Written by Mauritz
Updated over a week ago

What is Cashback?

Learn about cashback
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Written by Mauritz
Updated over a week ago

What is Instant Cashback?

Get instant cashback with Hello Clever.
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Written by Mauritz
Updated over a week ago

Where can I use my Cashback?

I received my cashback, how to use it?
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Written by Mauritz
Updated over a week ago

How to Earn Instant Cashback?

Learn how to earn instant cashback while shopping with us
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Written by Mauritz
Updated over a week ago

Making a purchase

Will my Cashback get tracked if I don’t click through the Hello Clever app?
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Written by Mauritz
Updated over a week ago

Is there a payment method not eligible for Cashback?

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Written by Mauritz
Updated over a week ago

Is Hello Clever responsible for my purchase?

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Written by Mauritz
Updated over a week ago

Who receives the payment for my order?

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Written by Mauritz
Updated over a week ago

Can I click through Hello Clever on the web, then proceed to complete the purchase on app (or vice versa)?

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Written by Mauritz
Updated over a week ago

Do I need to check out with Hello Clever to be eligible for Instant Cashback?

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Written by Mauritz
Updated over a week ago

I have an adblocker installed. Will I get Cashback?

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Written by Mauritz
Updated over a week ago

Why do I have to wait so long for my Cashback to become "Approved"?

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Written by Mauritz
Updated over a week ago

What can I do to ensure I receive Cashback?

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Written by Mauritz
Updated over a week ago

What is Claim Time?

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Written by Mauritz
Updated over a week ago

Why is my Cashback not updated in my Hello Clever account?

Your Cashback might be missing due to the reasons below
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Written by Mauritz
Updated over a week ago

What are Lifetime Earnings, Pending Cashback, Available to Withdraw and Withdrawn amount?

Learn more about your Cashback Status
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Written by Mauritz
Updated over a week ago

What is the difference between Pending and Approved Cashback statuses?

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Written by Mauritz
Updated over a week ago

How does Hello Clever process my payment?

Why payID is recommended?
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Written by Mauritz
Updated over a week ago