Consumer FAQs

When will my pending Cashback become approved?

Written by Mauritz
Updated over a week ago

How is Cashback calculated?

Cashback Calculation

Written by Mauritz
Updated over a week ago

Withdrawing my Cashback

Will my Cashback expire?

Written by Mauritz
Updated over a week ago

I did not receive my withdrawal. What do I do?

Written by Mauritz
Updated over a week ago

How long does it take for the withdrawal to be credited?

Written by Mauritz
Updated over a week ago

What is Cashback?

Learn about cashback

Written by Mauritz
Updated over a week ago

What is Instant Cashback?

Get instant cashback with Hello Clever.

Written by Mauritz
Updated over a week ago

Where can I use my Cashback?

I received my cashback, how to use it?

Written by Mauritz
Updated over a week ago

How to Earn Instant Cashback?

Learn how to earn instant cashback while shopping with us

Written by Mauritz
Updated over a week ago

Making a purchase

Will my Cashback get tracked if I don’t click through the Hello Clever app?

Written by Mauritz
Updated over a week ago

Is there a payment method not eligible for Cashback?

Written by Mauritz
Updated over a week ago

Is Hello Clever responsible for my purchase?

Written by Mauritz
Updated over a week ago

Who receives the payment for my order?

Written by Mauritz
Updated over a week ago

Can I click through Hello Clever on the web, then proceed to complete the purchase on app (or vice versa)?

Written by Mauritz
Updated over a week ago

Do I need to check out with Hello Clever to be eligible for Instant Cashback?

Written by Mauritz
Updated over a week ago

I have an adblocker installed. Will I get Cashback?

Written by Mauritz
Updated over a week ago

Why do I have to wait so long for my Cashback to become "Approved"?

Written by Mauritz
Updated over a week ago

What can I do to ensure I receive Cashback?

Written by Mauritz
Updated over a week ago

What is Claim Time?

Written by Mauritz
Updated over a week ago

Why is my Cashback not updated in my Hello Clever account?

Your Cashback might be missing due to the reasons below

Written by Mauritz
Updated over a week ago

What are Lifetime Earnings, Pending Cashback, Available to Withdraw and Withdrawn amount?

Learn more about your Cashback Status

Written by Mauritz
Updated over a week ago

What is the difference between Pending and Approved Cashback statuses?

Written by Mauritz
Updated over a week ago

How does Hello Clever process my payment?

Why payID is recommended?

Written by Mauritz
Updated over a week ago

Does Hello Clever get regularly updated?

Updates

Written by Ezra Nuval
Updated over a week ago

How do i deactivate/close my account?

Deactivate account or Close my account

Written by Ezra Nuval
Updated over a week ago

Connecting and Disconnecting Banks

How can i connect or disconnect my bank accounts?

Written by Ezra Nuval
Updated over a week ago

Is Hello Clever Secure?

Account Security

Written by Ezra Nuval
Updated over a week ago