you will receive payments paid by payID instantly. However, payments mad by cards will take 4- 7 days to settle as in most circumstances, relevant banks will void a pre-authorisation transaction within a few hours of the pre-authorisation transaction being conducted by Hello Clever. However, in some observed instances, banks have taken up to fourteen (14) days to finalise this process. Unfortunately, we do not have any control or influence over the timing of your bank’s ability to finalise this process and Hello Clever does not guarantee the time it takes for your bank to finalise the process and make your funds available to you.

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